Terms and Conditions

Welcome to AgriScape Innovations Company Limited (ASI Co. Ltd.). By accessing or using our website, products, training programs, consultancy services, agricultural inputs, planting materials, and any other services provided by the Company, you agree to comply with and be bound by the following Terms and Conditions.

1. Introduction

Welcome to AgriScape Innovations Company Limited (ASI Co. Ltd.). These Terms and Conditions govern the use of all products, services, digital platforms, training programs, consultancy engagements, and other business activities offered by AgriScape Innovations Company Limited (ASI Co. Ltd.). They apply to all visitors, customers, clients, trainees, partners, suppliers, and any other individuals or organizations that interact with the Company.

By accessing our website, purchasing our products, enrolling in our training programs, engaging our consultancy services, or otherwise using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and AgriScape Innovations Company Limited. ASI Co. Ltd. reserves the right to modify, update, or amend these Terms and Conditions at any time. Any changes shall become effective upon publication through the Company's official communication channels. Continued use of our services after such changes have been published shall constitute acceptance of the revised Terms and Conditions.

2. Services Provided

AgriScape Innovations Company Limited (ASI Co. Ltd.) provides a wide range of agricultural, environmental, and agribusiness solutions aimed at improving productivity, sustainability, and profitability. Our services include, but are not limited to:

ASI Co. Ltd. reserves the right to modify, expand, suspend, or discontinue any service at its discretion and without prior notice where necessary for operational, legal, or business reasons.

3. Use of Website

The website of AgriScape Innovations Company Limited (ASI Co. Ltd.) is intended to provide information about our products, services, training programs, projects, and other business activities. By accessing or using this website, you agree to use it responsibly, lawfully, and in accordance with these Terms and Conditions.

Lawful Use

You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others. Users must not engage in any activity that could damage the reputation, operations, or interests of ASI Co. Ltd. or other users.

Website Security and Functionality

You shall not attempt to disrupt, interfere with, compromise, or gain unauthorized access to the website, its servers, databases, networks, or related systems. Activities such as hacking, introducing malicious software, transmitting viruses, or attempting to bypass security measures are strictly prohibited.

Prohibited Content and Conduct

You agree not to post, upload, transmit, distribute, or share any content that is harmful, unlawful, defamatory, abusive, offensive, misleading, fraudulent, discriminatory, or otherwise objectionable. Users must also refrain from transmitting spam, unsolicited communications, or any material that infringes upon the intellectual property or privacy rights of others.

Accuracy of Information

Where the website allows users to submit information, inquiries, registrations, or applications, you agree to provide accurate, complete, and up-to-date information. Providing false or misleading information may result in the restriction or termination of access to our services

Monitoring and Enforcement

ASI Co. Ltd. reserves the right to monitor website usage and to remove content, suspend access, or take appropriate legal action against any user who violates these Terms and Conditions or engages in activities that may harm the Company, its clients, partners, or other users.

Failure to comply with these provisions may result in restricted access to the website and other legal remedies available to AgriScape Innovations Company Limited under applicable laws.

4. Orders and Payments

AgriScape Innovations Company Limited (ASI Co. Ltd.) is committed to providing quality products and services in a transparent and professional manner. The following terms govern all orders, quotations, invoices, and payments made to the Company.

Order Acceptance and Availability

All orders for products and services are subject to availability, technical feasibility, and formal acceptance by ASI Co. Ltd. Submission of an order or service request does not automatically guarantee acceptance. The Company reserves the right to refuse, cancel, or modify any order where necessary due to stock limitations, operational constraints, pricing errors, legal requirements, or other valid business reasons.

Pricing and Quotations

Prices for products and services are provided in quotations, invoices, catalogues, proposals, or other official communications issued by ASI Co. Ltd. While the Company strives to maintain accurate pricing, prices may be revised or adjusted without prior notice due to changes in market conditions, supplier costs, transportation expenses, taxes, exchange rates, or other factors beyond the Company's control.

Payment Terms

Unless otherwise agreed in writing, full payment must be made before the delivery of products, commencement of services, release of reports, or completion of project activities. For large projects, consultancy assignments, construction works, or long-term engagements, ASI Co. Ltd. may require advance deposits, milestone payments, or or staged payment arrangements as specified in the relevant contract or agreement.

Accepted Payment Methods

Payments may be made through bank transfer, mobile money, cheque, electronic payment systems, or any other payment method approved by ASI Co. Ltd. Customers are responsible for ensuring that payments are made to the Company's authorized accounts and payment channels.

Late or Incomplete Payments

ASI Co. Ltd. shall not be responsible for delays in product delivery, service provision, project implementation, training participation, or any other activity resulting from late, incomplete, or unsuccessful payments. The Company reserves the right to suspend, postpone, or terminate services until all outstanding amounts have been settled.

Proof of Payment

Customers may be required to provide proof of payment before products are released or services commence. The Company reserves the right to verify payment transactions before processing any order.

Taxes and Additional Charges

All applicable taxes, duties, levies, transportation costs, installation charges, or other related expenses shall be borne by the customer unless otherwise stated in writing by ASI Co. Ltd.

Failure to comply with these payment requirements may result in order cancellation, service suspension, delayed delivery, or other actions deemed necessary by the Company.

5. Refund and Cancellation Policy

AgriScape Innovations Company Limited (ASI Co. Ltd.) strives to provide high-quality products and services while maintaining fair and transparent business practices. The following provisions govern cancellations, refunds, and related matters.

Service Cancellations

Customers who wish to cancel an order, booking, training, consultancy assignment, or any other service should notify ASI Co. Ltd. as soon as possible through the Company's official communication channels. Cancellations must be made within a reasonable period before the scheduled delivery of products or commencement of services to allow for proper planning and resource management.

Eligibility for Refunds

Refund requests shall be assessed in accordance with the Company's Return and Refund Policy. Approval of refunds may depend on factors such as the nature of the product or service, the stage of project implementation, costs already incurred, and compliance with the applicable refund conditions.

Customized Products and Specialized Projects

Products or services specifically designed, customized, or developed according to a customer's requirements may not be eligible for cancellation or refund once production, procurement, construction, installation, or implementation has commenced. This includes, but is not limited to, greenhouse construction, irrigation systems, fish ponds, landscaping projects, rainwater harvesting facilities, solar-powered systems, farm infrastructure, and other tailor-made agricultural solutions.

Partial Refunds

Where a project or service has already commenced, ASI Co. Ltd. may, at its sole discretion, provide a partial refund after deducting expenses incurred, materials purchased, labor costs, administrative charges, and any other costs associated with the work completed up to the date of cancellation.

Non-Refundable Fees

Certain payments, including consultation fees, site assessment fees, design fees, training registration fees, digital products, and other costs already incurred by the Company, may be non-refundable unless otherwise agreed in writing.

Processing of Approved Refunds

Approved refunds shall be processed within a reasonable period and may be made through the original payment method or any other mutually agreed payment arrangement. Customers may be required to provide supporting documentation before a refund is approved.

ASI Co. Ltd. reserves the right to evaluate each cancellation or refund request on a case-by-case basis and to make final decisions in accordance with its policies, contractual obligations, and applicable laws.

6. Limitation of Liability

AgriScape Innovations Company Limited (ASI Co. Ltd.) is committed to delivering quality products, professional services, and reliable technical advice. However, users acknowledge that agricultural production and project outcomes are influenced by numerous factors beyond the Company's control. Accordingly, the following limitations of liability shall apply.

No Liability for Indirect or Consequential Damages

To the fullest extent permitted by applicable law, ASI Co. Ltd. shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to the use of our website, products, services, training programs, consultancy, technical advice, or project implementation activities. This includes, but is not limited to, loss of profits, loss of business opportunities, loss of production, loss of data, or other economic losses.

Agricultural Risks and Uncertain Outcomes

Customers acknowledge that agricultural production is inherently subject to risks and uncertainties. Crop performance, livestock productivity, project success, and other agricultural outcomes may be affected by factors beyond the Company's reasonable control, including weather conditions, drought, flooding, pest infestations, diseases, soil characteristics, water availability, market fluctuations, labor availability, and management practices. Consequently, ASI Co. Ltd. does not guarantee specific yields, profits, production levels, or other outcomes resulting from the use of its products or services.

Reliance on Technical Advice

Any recommendations, training materials, technical guidance, or consultancy services provided by ASI Co. Ltd. are based on available information, professional knowledge, and industry best practices. Customers remain responsible for making final decisions regarding the implementation of such recommendations and for ensuring that they are suitable for their specific circumstances.

Website Availability and Information Accuracy

While ASI Co. Ltd. endeavors to maintain accurate and up-to-date information on its website, the Company does not warrant that the website will always be error-free, uninterrupted, secure, or available at all times. Users access and use the website at their own risk.

Maximum Liability

In any circumstance where ASI Co. Ltd. is found liable for a claim arising from the provision of a product or service, the Company's total liability shall not exceed the amount actually paid by the customer for the specific product or service that gave rise to the claim.

Third-Party Products and Services

ASI Co. Ltd. shall not be liable for the actions, omissions, products, services, or performance of third-party suppliers, contractors, manufacturers, service providers, or external partners involved in the delivery of products or services. By using our products, services, and website, customers acknowledge and accept these limitations of liability as a condition of engaging with AgriScape Innovations Company Limited.

By using our products, services, and website, customers acknowledge and accept these limitations of liability as a condition of engaging with AgriScape Innovations Company Limited.

7. Intellectual Property

All content on the AgriScape Innovations Company Limited (ASI Co. Ltd.) website and related materials is the exclusive intellectual property of the Company and is protected by applicable laws. Users are not allowed to copy, reproduce, modify, distribute, or use any materials for commercial purposes without prior written permission. The content may only be used for personal, non-commercial purposes, provided all copyright notices remain intact. Any unauthorized use of ASI Co. Ltd. intellectual property, including its name, logo, and branding, is strictly prohibited and may result in legal action.

8. Privacy

Your use of AgriScape Innovations Company Limited (ASI Co. Ltd.) services is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal and business information. By accessing our website or engaging with our products and services, you acknowledge and agree that your information may be processed in accordance with this policy to support service delivery, communication, compliance, and improvement of our offerings. We are committed to safeguarding your data and ensuring that it is handled responsibly, securely, and in line with applicable data protection laws.

9. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Republic of Tanzania. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Tanzania.

10. Changes to Terms and Conditions

ASI Co. Ltd. may update or revise these Terms and Conditions from time to time. Any changes will be published on this page together with an updated Effective Date. Continued use of the AgriScape Innovations Company Limited (ASI Co. Ltd.) website and services after such updates means you accept and agree to the revised Terms and Conditions

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us

AgriScape Innovations Company Limited (ASI Co. Ltd.)
P.O. Box 1277, Morogoro, Tanzania
MODECO B, Near Open University of Tanzania, Morogoro
Phone: +255 753 720 600 | +255 799 769 106
Email: info@agriscapeicl.co.tz | agriscapeicl@gmail.com
Website: www.agriscapeicl.co.tz

Office Hours:

Monday – Friday: 08:00 – 18:00
Saturday: 09:00 – 17:00
Sunday & Public Holidays: Closed

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